10 Best Design Thinking Tools of 2026

By
Andrew Lumby
Senior TPM with 10+ years shipping products and taming chaotic roadmaps.

We review tools independently, and commissions help fund our testing. See our transparency policy, our methodology, or suggest a tool.

After hands-on testing 18 tools for this guide, I know what separates a gimmick from a genuinely useful workflow. Design thinking tools earn their place by supporting collaborative ideation, helping PMs bridge insight to action, and scaling across cross-functional teams without a steep learning curve. Here’s what made the cut.

With so many different design thinking tools available, figuring out which one is right for you is time-consuming. You know you want a tool to help you understand design problems and generate creative solutions, but you need to figure out which option is best. In this article, I'll help you make this choice easier by sharing my insights on the best design thinking tools to foster creativity, innovation, and collaboration when navigating design challenges.

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For this guide, we evaluated tools using hands-on testing and independent research, scoring tools using our selection criteria.

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Best Design Thinking Tools Summary

This comparison chart summarizes basic details about each of my top design thinking tool selections. You can view pricing details and the availability of free trials or demos side-by-side to help you find the best design platform for your budget and business needs.

1Best agile design thinking toolFree plan + 14-day free trial availableFrom $8/user/month (billed annually)Website
2Best for AI-generated wireframes and diagramsFree plan availableFrom $10/user/month (billed annually)Website
3Best for data-linked visual research synthesisFree plan availableFrom $5/month (billed annually)Website
4Best for GDPR-conscious whiteboard collaboration30-day free trial + free plan availableFrom €5/user/monthWebsite
5Best for ideation within a broader design suiteFree plan available and 30-day free trialFrom $12/user/month (billed annually)Website
6Best for a highly flexible virtual whiteboardFree plan availableFrom $16/user/monthWebsite
7Best for end-to-end ideation to handoffFree plan availableFrom $16/user/monthWebsite
8Best for live workshop facilitation and AI ideationFree plan availableFrom $24.90/user/month (billed annually)Website
9Best for team feedback and voting featuresFree demo + free plan availableFrom $9.99/user/month (billed annually)Website
10Best virtual whiteboard for facilitated sprintsFree plan availableFrom $9/month (billed annually)Website

Best Design Thinking Tool Reviews

Here are brief descriptions of the top 10 design thinking tools on my shortlist that highlight what each tool does best, plus screenshots to showcase some of the features. I’ve also included a few more bonus options below if you’d like even more options to consider.

  1. Best agile design thinking tool
    • Free plan + 14-day free trial available
    • From $8/user/month (billed annually)
    Visit Website
    Customer Rating:4.8/5
    Miro collaborative whiteboard showing sticky notes, flowcharts, wireframes, charts, documents, and project planning content.
    Miro is like a collaborative visual whiteboard where you and your team can brainstorm, group ideas, and vote on next steps.

    Miro is an infinite-canvas visual collaboration platform that combines real-time multi-user editing, 7,000+ templates, AI-assisted ideation, and prototyping tools to support design thinking workflows from empathy mapping through design sprints.

    Who Is Miro Best For?

    Miro is a strong fit for cross-functional teams—product managers, UX designers, and innovation consultants—who need one shared space to run design sprints, map user journeys, and move ideas into prototypes.

    Why I Picked Miro

    I picked Miro as one of the best because it's built specifically around agile design thinking cycles, where sprints move fast and teams need to shift from empathy mapping to prototyping without switching tools. Miro's official Remote 5-Day Design Sprint template (built with Google design sprint experts) and AJ&Smart's version with 12,000+ uses give you a proven structure out of the box. I also love that the Business plan lets you turn boards directly into interactive prototypes, so your team can test concepts before a single line of code is written.

    Miro Key Features

    • AI-assisted diagram and summary generation: Miro's AI can generate diagrams, tables, and summaries directly on the canvas, helping teams move from raw ideas to structured visuals faster.
    • Engage facilitation activities: The Business plan includes polls, 2x2 matrix activities, and scales for up to 50 participants, with AI synthesis of results built in.
    • Two-way sync with project management tools: Miro connects bidirectionally with Jira, Asana, Linear, ClickUp, and Azure DevOps so work on the board stays in sync with delivery workflows.
    • Enterprise-grade security and compliance: Miro holds ISO/IEC 27001, SOC 2 Type II, and GDPR certifications, with data hosting options in the EU, US, Australia, or Japan.

    Miro Integrations

    Miro offers 250+ integrations, including Jira, Asana, Linear, ClickUp, Azure DevOps, Confluence, Slack, Microsoft 365, and Google Workspace. Its APIs and SDKs support custom integrations, while Business adds two-way sync with Jira, Asana, Linear, ClickUp, and Azure DevOps.

    Pros and Cons

    Pros:

    • AI synthesizes collaborative ideation results
    • Infinite canvas connects research to prototypes
    • Official design sprint templates support structured workshops

    Cons:

    • Mobile experience trails desktop workflows
    • Large boards can become sluggish
  2. Best for AI-generated wireframes and diagrams
    • Free plan available
    • From $10/user/month (billed annually)
    Visit Website
    Customer Rating:4.6/5
    Whimsical board showing architecture diagram, mind map, and mobile UI mockups.
    Whimsical lets users map system architecture and flows on one canvas.

    Whimsical is a visual collaboration tool built for product teams that combines infinite-canvas boards, wireframes, mind maps, flowcharts, and docs in a single workspace—with AI-assisted generation for wireframes and diagrams.

    Who Is Whimsical Best For?

    Whimsical is a strong fit for product managers and UX designers who need wireframes, flowcharts, and mind maps in one shared workspace.

    Why I Picked Whimsical

    I picked Whimsical as one of the best because its AI wireframe generation genuinely accelerates early concept work. You can type a prompt and get an editable wireframe or wireflow in seconds, which is something I find invaluable during early ideation sprints. The Whimsical Agent also builds mind maps and flowcharts from a single idea, so your team can move from scattered thinking to structured visuals fast. That combination of AI-assisted diagramming and wireframing in one canvas makes it a natural fit for product teams doing rapid concept testing.

    Whimsical Key Features

    • Real-time multiplayer editing: Multiple team members can edit boards, wireframes, and mind maps simultaneously, with comments included on every plan.
    • Affinity diagram template: A pre-built brainstorming workshop template lets teams group sticky notes into themes and run dot-voting sessions to surface top ideas.
    • Backlinks across files: Backlinks connect related boards, docs, and diagrams within your workspace, so you can trace ideas from discovery through to delivery.
    • Version history: Whimsical saves your workspace history—90 days on Pro and unlimited on Business—so you can revisit earlier iterations of any board or wireframe.

    Whimsical Integrations

    Whimsical offers documented integrations with ChatGPT, Claude, Claude Code, Cursor, Jira, Linear, GitHub, Notion, Google Docs, and Slack. Its MCP server also connects Whimsical with MCP-compatible clients for AI-assisted prototyping.

    Pros and Cons

    Pros:

    • Affinity diagrams group ideas for synthesis
    • Editable wireflows support rapid prototype iteration
    • AI-generated wireframes accelerate concept testing

    Cons:

    • No dedicated journey mapping templates confirmed
    • Workshop facilitation lacks breakout rooms
    Learn more about Whimsical:
  3. Best for data-linked visual research synthesis
    • Free plan available
    • From $5/month (billed annually)
    Visit Website
    Customer Rating:4.4/5
    Flowchart showing an email campaign approval process with decision nodes and collaborator tags.
    Creately lets users build and collaborate on flowcharts in real time.

    Creately is a visual collaboration and diagramming platform that combines an infinite canvas, structured diagram types, sticky notes, data-linked databases, and real-time multi-user editing for teams working through research synthesis, ideation, and planning.

    Who Is Creately Best For?

    Creately is a strong fit for cross-functional teams that need to connect visual research and diagrams directly to structured data, tasks, and project tracking in one workspace.

    Why I Picked Creately

    Creately earns its spot on my shortlist because its data-linked canvas goes beyond standard whiteboarding by connecting research visuals directly to structured databases. I love that you can tag and track insights across synced views, so when your team finishes an affinity-mapping session, those sticky notes don't just sit there—they feed into a searchable, filterable database tied to real project tasks. The custom database feature, with full-text search and multiple synced views, is genuinely useful for turning messy discovery work into organized, actionable insight records.

    Creately Key Features

    • Timed voting sessions: Run anonymous or public votes directly on canvas elements to help teams prioritize ideas without side conversations derailing the process.
    • Presentation mode: Build and update slides straight from your canvas, so your research and diagrams become the presentation without any copy-pasting.
    • Mind maps and concept maps: Create branching visual structures to explore relationships between ideas during early-stage ideation and problem framing.
    • Version history: Track changes to any canvas over time, with a status feed per item and up to one year of history on higher-tier plans.

    Creately Integrations

    Creately documents 11 integrations, including Confluence Cloud, Microsoft Teams, Slack, Zoom, Jira, and Google Drive. Business supports two-way sync with Microsoft Excel and Google Sheets, while Enterprise adds GitHub, Azure DevOps, and SharePoint.

    Pros and Cons

    Pros:

    • Offers timed voting for prioritizing ideas
    • Supports real-time diagramming and visual synthesis
    • Links research insights to structured databases

    Cons:

    • Provides no interactive prototyping or testing tools
    • Lacks dedicated design-thinking framework templates
    Learn more about Creately:
  4. Best for GDPR-conscious whiteboard collaboration
    • 30-day free trial + free plan available
    • From €5/user/month
    Conceptboard moodboard with backpack sketch, travel photos, and sticky notes.
    Conceptboard lets users build visual moodboards to prototype design ideas.

    Conceptboard is a browser-based online whiteboard that combines real-time multi-user editing, sticky notes, voting, facilitation controls, and task integrations on a flexible visual canvas.

    Who Is Conceptboard Best For?

    Conceptboard is a strong fit for teams in regulated industries—particularly in Europe—where GDPR compliance and flexible data residency options are non-negotiable.

    Why I Picked Conceptboard

    I've included Conceptboard in my top picks because it's the only whiteboard tool on this list built from the ground up with European data residency as a core feature, not an afterthought. If your team works in a regulated industry, the fact that data is hosted on AWS infrastructure in Germany, ISO 27001/27017/27018 certified, and available as a fully on-premises deployment changes what's possible in terms of stakeholder sign-off. I also like that facilitation controls like timed voting, moderation, and the Hide Sections feature (which lets you reveal canvas content step by step during a session) are available even on entry-level plans.

    Conceptboard Key Features

    • Real-time multi-user editing: Multiple users can edit the same board simultaneously, with guest access available via link and no account required for external participants.
    • Enhanced voting widget: Run timed voting sessions with automatic incognito mode, a simplified results view, and the option to export voting outcomes.
    • Jira and Azure DevOps integration: Import tickets directly onto the board and manage status and assignees without leaving the canvas.
    • Board tagging and CSV export: Tag boards for organized search and retrieval, and export board content as a table for use in external tools.

    Conceptboard Integrations

    Conceptboard documents nine integrations, including Microsoft Teams, Webex, Confluence, Google Drive, Jira, Azure DevOps, Dropbox, Box, and OneDrive. No public API or Figma integration is documented.

    Pros and Cons

    Pros:

    • Guest access simplifies stakeholder participation
    • Timed voting supports structured workshop decisions
    • German hosting supports regulated design teams

    Cons:

    • Reports cite lag during client sessions
    • No journey-mapping templates for customer research
    Learn more about Conceptboard:
  5. Best for ideation within a broader design suite
    • Free plan available and 30-day free trial
    • From $12/user/month (billed annually)
    Canva Whiteboard showing a Launch Plan with colorful sticky notes arranged freely.
    Canva Whiteboard lets users brainstorm launch ideas using sticky notes.

    Canva Whiteboard is a web-based infinite canvas tool that combines real-time collaboration, sticky notes, AI-assisted idea sorting, and a large library of whiteboard templates—including journey maps, flowcharts, and mind maps—within Canva's broader Visual Suite.

    Who Is Canva Whiteboard Best For?

    Canva Whiteboard is a strong fit for teams that already live in Canva and want to move from brainstorming to polished deliverables without switching tools.

    Why I Picked Canva Whiteboard

    I've included Canva Whiteboard in my top picks because it's the only tool here where your ideation and your final deliverable live in the same place. You can brainstorm on an infinite canvas with sticky notes, use AI to sort and summarize your team's ideas by topic, and then move that content directly into a Canva presentation or doc without re-creating anything. I also like that the whiteboard and presentation modes coexist in a single file, so running a session and sharing polished outputs afterward is one continuous workflow.

    Canva Whiteboard Key Features

    • Infinite canvas: An unlimited workspace where teams can add shapes, images, drawings, and graphic elements without running out of space.
    • Sticky note sorting: Automatically organizes sticky notes by name, color, or topic with a single click to help teams make sense of large volumes of ideas.
    • Timer with music: A built-in countdown timer with background music keeps sessions on pace during brainstorming or workshop activities.
    • Cross-format file switching: Whiteboard and presentation slides coexist in a single file, letting you toggle between working modes without opening a separate document.

    Canva Whiteboard Integrations

    Canva Whiteboard has native integrations across Canva’s Visual Suite, including Canva Docs, Sheets, and Presentations. It also supports marketplace integrations through Canva’s Apps Marketplace, while API and custom app integrations are mainly available on Enterprise.

    Pros and Cons

    Pros:

    • Supports mobile-friendly collaborative whiteboarding
    • Sorts sticky notes by topic automatically
    • Connects brainstorming directly to polished deliverables

    Cons:

    • Provides no prototyping or developer handoff
    • Offers limited structured workshop facilitation
    Learn more about Canva Whiteboard:
  6. Best for a highly flexible virtual whiteboard
    • Free plan available
    • From $16/user/month
    Visit Website
    Customer Rating:4.7/5
    FigJam board showing Jira task cards with status, assignee, and priority details.
    FigJam links Jira tasks directly to design boards for team tracking.

    FigJam is Figma's collaborative whiteboard tool designed for brainstorming, diagramming, agile workflows, and strategy sessions, with AI-assisted ideation, 300+ templates, and real-time multiplayer editing built in.

    Who Is FigJam Best For?

    FigJam is a natural fit for product and design teams already working in Figma who want a whiteboard that connects directly to their design and delivery workflow.

    Why I Picked FigJam

    FigJam earns its spot on my shortlist because the canvas is genuinely open-ended in a way most whiteboard tools aren't. I can run a full design sprint, from "How Might We" clustering to journey mapping, without ever bumping into layout constraints. The AI affinity clustering is a real time-saver: it groups sticky notes into themes automatically, so I spend less time sorting and more time acting on what I find. Spotlight mode keeps distributed teams focused during live sessions without me having to manage chaos manually.

    FigJam Key Features

    • 300+ ready-made templates: Choose from templates covering customer journey maps, retrospectives, sprint planning, roadmaps, and more to jump-start any design thinking session.
    • 24-hour guest access: Invite external collaborators to contribute to a board for 24 hours without requiring them to create a Figma account.
    • Asana and Jira integrations: Connect FigJam boards directly to your project management tools so ideas from sessions translate into actionable tasks.
    • Dev Mode handoff: Pass designs from FigJam into Figma's Dev Mode for code inspection, asset export, and direct developer access without leaving the ecosystem.

    FigJam Integrations

    FigJam offers native integrations with Asana and Jira, plus connectivity across Figma Design, Dev Mode, Figma Slides, Figma Make, and Figma Buzz. It also supports Figma Community plugins and widgets, live embeds, and MCP connectors.

    Pros and Cons

    Pros:

    • Guest access simplifies external workshop participation
    • AI clustering turns sticky notes into themes
    • Flexible canvas supports complex workshop formats

    Cons:

    • Research synthesis remains shallow without repositories
    • Large boards can become slow and messy
  7. Best for end-to-end ideation to handoff
    • Free plan available
    • From $16/user/month
    Visit Website
    Customer Rating:4.7/5
    Figma team whiteboard showing empathy maps, prototypes, wireframes, and app flows.
    Figma lets users build and organize design thinking workflows collaboratively.

    Figma is a design platform that pairs FigJam, an infinite collaborative whiteboard, with prototyping, testing, and developer handoff tools in one connected ecosystem.

    Who Is Figma Best For?

    Figma is the go-to choice for product and design teams that need one connected workspace to take ideas from early brainstorming all the way through developer handoff.

    Why I Picked Figma

    Figma earns its spot on my shortlist because it's the only tool that carries your work from a FigJam brainstorm all the way through to developer handoff without switching platforms. I particularly like how AI-powered affinity clustering in FigJam automatically groups sticky notes into themes, turning a messy ideation session into a structured synthesis in seconds. From there, your team can move directly into advanced prototyping with conditional logic and variables, then share specs via Dev Mode.

    Figma Key Features

    • Voting and prioritization: Team members can vote on sticky notes or ideas directly on the FigJam canvas to surface the most valued concepts.
    • Open sessions: Guests outside your organization can join a FigJam board for 24 hours without needing a paid seat.
    • Figma Make: An AI tool that turns text prompts into working prototypes and web apps, with optional backend connections.
    • Dev Mode: A dedicated view that surfaces code snippets, specs, and measurements from design files for engineering handoff.

    Figma Integrations

    Figma offers two documented native integrations with Jira and Asana. It also supports community plugins and widgets, a VS Code extension, an MCP Server, and Supabase connections through Figma Make.

    Pros and Cons

    Pros:

    • 300+ templates support design thinking workshops
    • AI clusters sticky notes into themes
    • Connects ideation, prototyping, and handoff

    Cons:

    • No breakout rooms or guided agendas
    • Large boards can suffer performance issues
  8. Best for live workshop facilitation and AI ideation
    • Free plan available
    • From $24.90/user/month (billed annually)
    Visit Website
    Customer Rating:4.7/5
    Klaxoon AI menu showing options to create summary, action plan, group by topic, or translate.
    Klaxoon AI generates action plans from retrospective boards automatically.

    Klaxoon is a visual collaboration platform that combines an infinite whiteboard, facilitator-led sessions, AI-assisted ideation, and interactive widgets like polls, voting, and word clouds.

    Who Is Klaxoon Best For?

    Klaxoon is a strong fit for facilitators, coaches, and innovation consultants who run structured workshops and need live session controls built into their collaboration space.

    Why I Picked Klaxoon

    Klaxoon earns its spot on my shortlist because it's the only tool here that treats live facilitation as a first-class feature alongside ideation. I love how Sync Board lets me move every participant's view to the same section of the whiteboard in real time, which keeps workshops from falling apart when people go off in different directions. The built-in AI can also cluster and summarize sticky notes by topic the moment voting closes, turning a wall of ideas into a prioritized list without manual sorting.

    Klaxoon Key Features

    • Dot-voting with real-time ranking: Participants vote on ideas during a session and results rank automatically as votes come in, so the group sees priorities emerge without any manual sorting.
    • Extra fields on sticky notes: Attach metadata like names, dates, and keywords directly to individual ideas on the Board to add structure to your ideation output.
    • AI template generation: Generate a whiteboard template in one click based on your session goals, skipping the blank-canvas setup.
    • Wrike and Jira task sync: Convert Board ideas directly into tasks in Wrike or Jira, with updates syncing in both directions between your whiteboard and project tools.

    Klaxoon Integrations

    Klaxoon offers native integrations with Wrike, Jira, Confluence, Microsoft Teams, and Google Workspace, plus Zapier. An API and MCP server support custom connections.

    Pros and Cons

    Pros:

    • Converts brainstorming into prioritized actions
    • AI clusters and summarizes ideas
    • Strong live workshop facilitation controls

    Cons:

    • Research insights lack dedicated repository
    • No prototyping or developer handoff
    Learn more about Klaxoon:
  9. Best for team feedback and voting features
    • Free demo + free plan available
    • From $9.99/user/month (billed annually)
    Visit Website
    Customer Rating:4.6/5
    Mural affinity diagram board with yellow sticky notes and collaborator cursors.
    Mural lets teams collaborate on affinity diagrams in real time.

    Mural is a visual collaboration platform that combines an infinite canvas, design thinking templates from the LUMA Institute, real-time multi-user editing, and facilitation controls for running structured brainstorming and feedback sessions.

    Who Is Mural Best For?

    Mural is a strong fit for facilitators, innovation consultants, and product teams who need structured ways to collect input, run voting rounds, and synthesize feedback across distributed groups.

    Why I Picked Mural

    I picked Mural as one of the best because its voting and feedback tools are genuinely built into the product at every level, not bolted on as an afterthought. Private mode lets each team member submit ideas independently before anyone sees the group's input, which eliminates the groupthink that kills honest feedback in design sessions. Then, Facilitation Superpowers like the summon control and step-by-step outline keep structured voting rounds moving without losing the room.

    Mural Key Features

    • LUMA Institute method library: Access a full library of pre-built design thinking templates built on LUMA Institute's frameworks, available on Business and Enterprise plans.
    • AI-powered clustering and summaries: Mural AI automatically groups sticky notes by topic and generates board summaries to help teams synthesize session output.
    • Infinite resizable canvas: Build flows, journey maps, and process diagrams on an unlimited canvas across web, iOS, Android, and desktop apps.
    • Asana and Jira two-way sync: Connect murals directly to project management tools so action items move from the board into your team's existing workflows.

    Mural Integrations

    Mural documents integrations with Jira, Asana, Figma, Confluence, Microsoft Teams, Slack, Google Workspace, and Productboard. It also offers a public API for custom integrations and supports Zapier.

    Pros and Cons

    Pros:

    • Facilitation controls keep sessions on track
    • LUMA methods guide structured workshops
    • Private voting limits groupthink

    Cons:

    • No native prototyping or developer handoff
    • Large boards can lag with participants
    Learn more about Mural:
  10. Best virtual whiteboard for facilitated sprints
    • Free plan available
    • From $9/month (billed annually)
    Visit Website
    Customer Rating:4.5/5
    Lucidspark infinite canvas with color-coded sticky notes, team cursors, and sprint planning vote results.
    Lucidspark’s infinite canvas supports collaborative planning and voting.

    Lucidspark is a virtual whiteboard built for brainstorming and design thinking, offering an infinite canvas, sticky notes, voting, facilitation controls, and AI-powered ideation tools.

    Who Is Lucidspark Best For?

    Lucidspark is a strong fit for facilitators and product teams who run structured brainstorming sessions and need built-in session controls to keep groups on track.

    Why I Picked Lucidspark

    I picked Lucidspark as one of the best because its facilitation suite is purpose-built for running design sprints, not just supporting them. I love that private mode hides sticky notes and cursors while everyone ideates independently, then the voting and "take the lead" features let me bring the group to a decision without losing control of the session. Breakout Boards can split a large sprint into up to 50 smaller working groups simultaneously, which I've found invaluable when running parallel ideation tracks.

    Lucidspark Key Features

    • AI ideation and theme sorting: Lucid's AI generates ideas from prompts, identifies themes across sticky notes, and summarizes brainstorms directly on the canvas.
    • Lucid Cards: Turns ideas on the board into Jira or Azure DevOps work items, connecting brainstorming sessions to your product backlog.
    • Visual Activities: Lets participants rank items on sliders, sort them into categories, or place them on a matrix, with results displayed per person or as a group average.
    • 100+ integrations: Connects with tools like Figma, Confluence, Microsoft 365, Slack, Zoom, and Microsoft Teams through Lucid's integration marketplace.

    Lucidspark Integrations

    Lucidspark offers 100+ marketplace integrations, including Jira, Azure DevOps, Confluence, Figma, Slack, Zoom, Microsoft Teams, and Google Workspace. Lucid Cards connect ideas to Jira and Azure DevOps, while Confluence pages can be added, viewed, and edited inside Lucid.

    Pros and Cons

    Pros:

    • Breakout boards support parallel ideation groups
    • AI clusters brainstorm themes
    • Facilitator controls guide structured sprint sessions

    Cons:

    • Key facilitation tools require paid tiers
    • Large boards can slow under heavy collaboration
    Learn more about Lucidspark:

Other Tools

Here are a few more worthwhile design platforms that didn’t make it into my top 10 list of the best design thinking tools, but are still worth checking out:

  1. 11
    Confluence WhiteboardsBest for ideation inside Atlassian workflows
  2. 12
    SprintbaseBest design thinking analytics & reporting suite
  3. 13
    StormboardBest tool for building a shared workspace
  4. 14
    LucidchartBest for diagramming with Jira and Confluence
  5. 15
    MindMeisterBest for collaborative mind mapping
  6. 16
    MilanoteBest for visual moodboarding and UX research
  7. 17
    IdeaflipBest for small group breakout sessions
  8. 18
    Microsoft WhiteboardBest for brainstorming within Microsoft 365
  9. 19
    BoardmixBest for AI-generated ideation on an open canvas
  10. 20
    SessionLabBest for planning and structuring workshops

How I Evaluate Design Thinking Tools

I split my evaluation into three parts: core functionality first (can the tool support a shared visual canvas and real-time co-editing?), then standout features like AI-assisted ideation, and finally what the tool offers beyond features—onboarding depth, facilitation resources, and pricing fairness for cross-functional teams.

Core Functionality (Table Stakes For This List)

When I'm selecting tools for my list, I score each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. I then convert the total into a percentage to help assess each tool's overall fit, with extra weight on any functionalities I've deemed essential.

  • Visual Collaboration Canvas (Essential): I evaluate canvas fluidity, zoom behavior, and whether teams can arrange mixed media freely across an infinite workspace.
  • Real-Time Multi-User Editing (Essential): Live cursors, low-latency syncing, and conflict-free co-editing during sessions with 10+ participants are what I check for here.
  • Design Thinking Templates: The best template libraries cover all five stages and let you customize layouts rather than locking you into rigid formats.
  • Sticky Notes and Ideation Widgets: I look for voting, clustering, and tagging tools that mirror the speed of a physical brainstorm on a shared wall.
  • Facilitation and Session Controls: Built-in timers, guided flows, and participant permissions help facilitators keep a design sprint focused and on track.
  • Export and Integration Options: I check whether outputs sync to tools like Jira, Confluence, or Notion so insights don't get stranded on the board.

Once I have a list of tools that meet the criteria, I consider what sets each platform apart.

Differentiating Factors (What Sets Vendors Apart)

Here's how I compare and contrast different vendors:

Standout Features

AI-assisted ideation is the first thing I check. I want to see whether a tool can auto-generate sticky notes from a prompt or cluster themes after a brainstorm, like Miro's AI features do during affinity mapping. Workshop facilitation mode matters just as much—I look for built-in timers, guided agendas, and breakout rooms that let a facilitator run a structured design sprint without juggling a separate video call. I also evaluate each tool's insight repository, since teams that can't resurface past research end up repeating discovery work across sprints.

Beyond Features

I check how well each tool integrates with your existing product stack. A two-way sync between Miro and Jira, for example, keeps sprint insights from dying on a whiteboard. I also evaluate remote facilitation readiness—canvas lag during a 20-person workshop across time zones can derail an entire design sprint. Security matters too: I look for SSO, SOC 2 compliance, and granular board permissions, especially when teams are synthesizing sensitive customer research.

How to Choose a Design Thinking Tool

It’s easy to get bogged down in long feature lists and complex pricing structures. To help you stay focused as you work through your unique software selection process, here’s a checklist of factors to keep in mind:

FactorScalabilityWhat to ConsiderCan the tool grow with your team as more users, projects, or templates are added? Avoid tools that cap functionality on lower plans.
FactorIntegrationsWhat to ConsiderDoes it connect easily to tools your team already uses like Jira, Miro, Slack, or Trello? Manual workarounds kill momentum.
FactorCustomizabilityWhat to ConsiderCan you tailor workflows, templates, or boards to match your team’s specific process? Rigid tools create friction fast.
FactorEase of useWhat to ConsiderCan non-designers jump in without needing a training session? If people avoid using it, it doesn’t help.
FactorImplementation and onboardingWhat to ConsiderHow long will it take to get value after purchase? Look for pre-built templates, how-to videos, and live walkthroughs.
FactorCostWhat to ConsiderWhat’s the true cost per user and does it scale well with your team size? Watch for hidden limits on users or boards.
FactorSecurity safeguardsWhat to ConsiderDoes it offer SSO, SOC 2 compliance, or access controls? If you’re prototyping sensitive ideas, don’t skip this.
FactorSupport availabilityWhat to ConsiderWill someone be available to help if you hit a wall mid-sprint? Check if support is live, ticketed, or community-based.

What are Design Thinking Tools?

Design thinking tools include the software, methods, techniques, and processes used to facilitate the design thinking approach, a human-centered problem-solving method that puts the user's needs and experiences at the forefront of the design process. These tools aim to promote empathy, creativity, and collaboration among team members to generate innovative solutions to complex problems.

Some examples of design thinking tools include persona creation, journey mapping, empathy maps, brainstorming, storyboarding, prototyping, and user testing. These tools help teams gather insights, identify user needs, ideate and develop solutions, and validate and iterate on those solutions based on user feedback. Overall, design thinking tools help teams approach problems with a user-centered mindset and generate meaningful solutions that meet user needs.

Features of Design Thinking Tools

When selecting a design thinking tool, keep an eye out for the following key features:

  • Collaborative whiteboard: Enables teams to brainstorm, map ideas, and work together in real time from anywhere.
  • Template library: Provides ready-made frameworks like empathy maps, user journeys, and ideation boards to speed up sessions.
  • Sticky notes and voting: Lets users add input quickly and vote on ideas to prioritize concepts during workshops.
  • User persona builder: Helps create and visualize personas to keep the team aligned on user needs.
  • Prototyping interface: Allows quick creation of low-fidelity prototypes to test and refine solutions early.
  • Workshop facilitation tools: Includes timers, presenter mode, and breakout tools to guide structured sessions.
  • Version history: Tracks changes and lets users revert to earlier iterations to manage evolving ideas.
  • Commenting and feedback: Supports real-time or asynchronous comments to capture input and encourage discussion.
  • Export and sharing options: Makes it easy to share work with stakeholders through links, PDFs, or integrations.
  • Cross-device access: Ensures users can access and contribute to sessions from laptops, tablets, or phones.

Benefits of Design Thinking Tools

Implementing design thinking tools provides several benefits for your team and your business. Here are a few you can look forward to:

  • Faster idea development: Built-in templates and real-time collaboration help teams move from idea to concept quicker.
  • Better team alignment: Shared boards and visual tools keep everyone on the same page during workshops and reviews.
  • More user-focused outcomes: Persona tools and empathy maps make it easier to keep user needs front and center.
  • Easier remote collaboration: Cloud access and multi-device support let everyone contribute no matter where they are.
  • Clearer decision-making: Voting features and feedback tools help teams prioritize ideas without long debates.
  • Lower rework risk: Early prototyping and testing features catch issues before too much time or money is spent.
  • Stronger stakeholder buy-in: Easy sharing and visual exports make it simpler to show progress and gather input.

Costs and Pricing of Design Thinking Tools

Selecting design thinking tools requires an understanding of the various pricing models and plans available. Costs vary based on features, team size, add-ons, and more. The table below summarizes common plans, their average prices, and typical features included in design thinking tool solutions:

Plan Comparison Table for Design Thinking Tools

Plan TypeFree PlanAverage Price$0Common FeaturesBasic whiteboarding, limited templates, limited collaborators, and basic export options.
Plan TypePersonal PlanAverage Price$5–$15/user/monthCommon FeaturesFull template access, unlimited boards, version history, and standard integrations.
Plan TypeBusiness PlanAverage Price$15–$30/user/monthCommon FeaturesTeam collaboration tools, advanced permissions, admin controls, and priority support.
Plan TypeEnterprise PlanAverage Price$30–$60/user/monthCommon FeaturesSSO and security features, advanced analytics, dedicated support, and custom onboarding.

People Also Ask

Still wondering about design thinking tools and how they work? These answers to frequently asked questions (FAQs) should help clarify things further:

What is design thinking?

Design thinking is a productive and creative way of solving problems by building products that cater to a niche need.

Jeanne Liedtka, Design Thinking Expert, noted in Harvard Business Review that: “design thinking has the potential to do for innovation exactly what TQM did for manufacturing: unleash people’s full creative energies, win their commitment, and radically improve processes.”

The best business model is one that keeps the end-user front-and-center throughout the service design process. You can do this by creating an empathy map for iterating purposes, uncovering user pain points with your product, and doing tons of hands-on user research.

However, brainstorming sessions are wasted time if you don’t have a way to collect and compile the resulting data using a platform that can make use of the data.

Design thinking can be hugely influential when it comes to developing new products, like when Braun set out to design a simplified IoT electric toothbrush, for example. Design thinking is exactly that: taking what you already know and building off of it to make a better product that answers more of the end user’s concerns for a better customer journey.

How can design thinking tools help the creative process?

Design thinking helps you develop creative solutions to technical problems in customer-centric ways. Online design thinking tools can help you organize your thoughts and plan your trajectory toward product innovation.

The design thinking process can become complex because you’re constantly balancing idea viability + affordability (for the business) + desirability (for the end user). However, design thinking apps are made to guide you through the 5 design thinking stages so you can track new ideas from project start to project completion.

What is the customer journey?

The customer journey is the probable path (or paths) that your ideal users will follow during their interaction with your product, from introduction to completion. Human-centered design is important to make this journey as painless as possible. The design thinking process relies on a strong understanding of the customer journey: how customers get from A to B and where they might run into trouble, as well as what key problem your product/service is trying to solve for them.

What are the 5 design thinking stages?

According to Stanford University, the 5 stages of design thinking are: empathy, definition, conception, prototype, and testing.

  1. Empathy is working to understand the end user’s needs (the “problem statement”);
  2. Definition is the elevator pitch of what problem you intend to solve and how;
  3. Conception (or, ideation) is creative brainstorming (“ideate”) to find the best solution through product design;
  4. Prototyping is creating the most basic version of your product;
  5. Testing is turning that minimum viable product into a fully functional, QA tested, launch-ready item.

What other resources can help me learn more about design thinking?

If the design thinking concept has got your wheels turning, there are plenty of other resources to help you along in your learning journey.

Are there any free design thinking tool kits?

Though they may have some limitations compared to their paid-subscription counterparts, using a free design tool is a great option for smaller teams or those looking to simply test the waters of the software first. As a design leader, you can make the call in regards to what suits your needs best.

Free possible solutions include:

  • Ideo’s toolkit
  • IBM design thinking toolkit
  • Hubspot’s make my persona
  • Google Design

What's Next?

If you're in the process of researching design thinking tools, connect with a SoftwareSelect advisor for free recommendations.

You fill out a form and have a quick chat where they get into the specifics of your needs. Then you'll get a shortlist of software to review. They'll even support you through the entire buying process, including price negotiations.

Andrew Lumby
Andrew Lumby

I've spent over 10 years turning chaotic backlogs into shipped, measurable work. As Senior Technical Product Manager at Black & White Zebra, I lead web platform strategy, manage remote teams, and run Agile delivery. Previously at 2U, I led an 80+ site CMS migration and drove CRO improvements. I hold dual BAs in English Literature and Information Systems from Hofstra. My expertise spans product testing, discovery, and optimization.