32 Best User Onboarding Software To Improve User Retention In 2026

Targeting businesses seeking to improve user onboarding, Product Fruits offers an intuitive solution for enhancing user engagement and satisfaction. This no-code platform is tailored for web applications, providing tools like AI-powered product tours and personalized onboarding flows. These features help transform new users into loyal advocates by addressing challenges like user confusion and low feature adoption, ensuring your team can guide users effectively from day one.

Why I Picked Product Fruits

I chose Product Fruits for its AI-powered product tours, which cater to businesses aiming to enhance user onboarding experiences. The platform's AI-driven builder automates the flow creation, suggesting content that you can easily tweak, reducing manual effort significantly. Additionally, personalized onboarding flows allow you to tailor user experiences based on attributes and behavior, ensuring a smooth journey. These features directly address the need for efficient user engagement, making Product Fruits an excellent choice for businesses focused on improving their onboarding processes.

Product Fruits Key Features

In addition to its AI-powered product tours, Product Fruits offers several other valuable features:

• Onboarding Checklists: Helps your team guide users through essential tasks, ensuring they don't miss critical steps.
• Feedback Widgets: Allows users to provide real-time feedback within the application, enabling you to address concerns promptly.
• Hints and Tooltips: Offers contextual assistance to users, helping them navigate your product effortlessly.
• In-App Support Tools: Provides instant support options within the app, reducing the need for external help resources.

Product Fruits Integrations

Integrations include Google Analytics, HubSpot, Salesforce, Intercom, Slack, Zendesk, Mixpanel, Segment, Trello, and Microsoft Teams.

SkyPrep's online training software is designed to cater to your organization's onboarding needs by automating training processes and enhancing employee productivity. Tailored for businesses focused on improving team efficiency and knowledge retention, SkyPrep helps solve challenges associated with time-consuming training methods. By streamlining the onboarding process, it empowers you to focus on nurturing talent and driving growth within your team.

Why I Picked SkyPrep

I picked SkyPrep for its unique position as the best all-in-one online product training platform, especially beneficial for those seeking user onboarding solutions. With features like centralized content management and social learning capabilities, SkyPrep allows your team to easily access and share training materials, fostering a collaborative learning environment. The platform's robust reporting analytics provide insights into learner progress, helping you identify areas for improvement and ensuring that your team is on track. This combination of features makes SkyPrep an ideal choice for organizations looking to optimize their onboarding process.

SkyPrep Key Features

In addition to its all-in-one training capabilities, SkyPrep offers several other features that enhance user onboarding experiences:

• User Management: Streamline the onboarding process by managing user roles and permissions within the platform.
• Course Creation: Develop customized courses with multimedia support to engage learners and cater to various learning styles.
• Virtual Classrooms: Facilitate interactive learning sessions with integrated web-conferencing tools.
• Automated Notifications: Keep your team informed with automated reminders and updates on training progress.

SkyPrep Integrations

SkyPrep offers a variety of native integrations to enhance its online training software. Integrations include Google Analytics, HubSpot, LinkedIn, Optimizely, and AddThis, and an API is available for custom integrations.

You get a user onboarding platform in TalentLMS that helps you guide new customers from first login to long-term adoption through clear, structured training experiences. If you’re trying to reduce early churn or help trial users reach meaningful product value faster, TalentLMS gives you the tools to deliver personalized, on-brand learning journeys that match each customer’s needs.

Why I Picked TalentLMS

I picked TalentLMS because its branching and segmentation features make it easy to onboard different customer groups with training tailored to their product tier, permissions, or use case. You can turn real customer questions, support tickets, or product feedback into full-onboarding courses using the built-in AI course creator, which helps you close knowledge gaps before they lead to churn. I also like that role-based permissions let you control exactly what each customer type sees, ensuring that onboarding flows stay organized and relevant.

TalentLMS Key Features

Aside from the targeted onboarding and AI-generated course capabilities above, you also get features that help your team deliver smooth and consistent customer learning experiences:

• eCommerce Controls: Provides flexible checkout setups and discount options when selling onboarding programs or premium training.
• Branded Training Environments: Lets you match colors, logos, and certificates to your product, creating onboarding that feels native rather than external.
• Gamification: Engages learners through points, badges, and leaderboards, making the onboarding process interactive and motivating.
• Mobile Learning App: Gives customers the option to complete onboarding steps on the go, reducing friction and keeping momentum.

TalentLMS Integrations

Integrations include BambooHR, Salesforce, Intercom, ADP Workforce Now, Zendesk Chat, Zoom, Microsoft Teams, GoTo, and BigBlueButton.

Absorb LMS empowers your team with a user-friendly learning management system that enhances the onboarding experience by providing tailored learning paths and automated workflows. It appeals to businesses across various industries, from small enterprises to large corporations, looking to improve employee integration and productivity. By addressing the need for personalized and dynamic training modules, Absorb LMS ensures that your team members are well-equipped and engaged from day one, ultimately reducing turnover and fostering a positive company culture.

Why I Picked Absorb LMS

I picked Absorb LMS for its exceptional capability in delivering engaging, dynamic self-serve training modules, which are crucial for effective user onboarding. The platform's course authoring tool allows you to create interactive and personalized learning paths, catering to the specific needs of your new hires. Additionally, its social learning features foster collaboration and knowledge sharing among employees, enhancing the onboarding experience. With Absorb LMS, you also benefit from advanced analytics that provide insights into learner progress, ensuring that your team receives the support they need to succeed.

Absorb LMS Key Features

In addition to its standout self-serve training modules, Absorb LMS offers several other features that enhance the onboarding process for your team:

• Automated Workflows: Streamline onboarding tasks with automated reminders and notifications that keep new hires on track.
• Mobile Access: Ensure that your team can access training materials anytime and anywhere with mobile-friendly content.
• Gamification: Engage learners by incorporating gamified elements into your training programs, motivating them to complete courses.
• Content Library: Access a vast array of expertly curated courses to supplement your onboarding curriculum.

Absorb LMS Integrations

Integrations include ADP, BambooHR, Namely, Workday, SAP SuccessFactors, UKG Pro, Salesforce, HubSpot, Zoom, and Webex. Additionally, the platform supports custom integrations through APIs and webhooks.

Guidde is a generative AI app that simplifies the creation of how-to onboarding videos. Its AI is trained to assist in creating clear, instructional content for onboarding customers or new hires. The platform allows users to quickly generate, organize, and distribute video tutorials and guides without needing extensive technical knowledge.

Guidde is particularly useful when you need to create professional onboarding content faster and share it in multiple formats such as a link, MP4, PDF, or HTML, with analytics reports to see the impact. It is also integrated with top tools like Zoom, Slack, Notion, GitLab, Google Drive, Confluence, and more, for easy distribution of video guides.

You’ll find it easy to capture workflows, because the AI automatically breaks the content into step-by-step instructions, adding highlights and callouts in a way that’s engaging and easy to follow. Your team can also use Guidde via the web browser plugin or the desktop app and create spaces for cross-team collaboration.

The platform’s tagging and organization system also helps your team ensure that all videos are easy to find and categorize, reducing the time spent searching for the right content. You can even create customizable spaces for specific customers to tailor their onboarding experience.

UserGuiding helps product teams create step-by-step user onboarding walkthroughs without requiring any coding. This helps to simplify the initial steps users need to complete to get up and running in a new software system, eliminating friction and potential frustration.

UserOnboarding transforms your onboarding to-do list into a simple and interactive checklist. A progress bar that indicates how long the checklist is also helps to keep users engaged and motivated to finish the workflow setup.

You can also use UserGuiding's product walkthrough feature to help increase the digital adoption of new product features. This is a savvy option for proactively avoiding user confusion if the changes to your user experience are substantial. In this way, you'll also improve your overall customer success rate for your software system's new features.

Integrations include HubSpot, Google Analytics, Google Tag Manager, Intercom, MixPanel, Segment, Slack, and Woopra.

Paid plans start at $89/month when billed annually.

Userpilot is cloud-based software that helps businesses improve product adoption and customer onboarding. Admins can segment users, based on certain attributes or in-app events. They can also create multilingual walkthroughs or add tips and hits to improve the client's overall experience. 

The software gets new users up and running faster by offering a personalized user onboarding experience. Enterprises can add custom triggers or conditions and preview them across staging and production environments. To optimize performance, they can also perform A/B testing, set up milestones, and track engagement rates. 

This tool integrates with platforms such as Google Analytics, Amplitude, Intercom, and Segment. 

Userpilot costs from $249/user/month. A 14-day free trial is also available. 

Apty is designed to support enterprises in refining their user onboarding and maximizing software adoption. If you're in sectors such as CRM, LMS, ERP, or project management, Apty offers solutions that simplify complex software interactions, making it a suitable choice for those aiming to boost productivity and user engagement. By offering real-time support and analytics, Apty tackles challenges in software adoption, ensuring a smooth onboarding experience for both users and businesses.

Why I Picked Apty

I picked Apty for its unique capability in converting free trial users into paying subscribers, a critical aspect of user onboarding software. Apty excels with its guided workflows and onboarding checklists, which provide structured paths for users to explore software features comprehensively. Additionally, its in-app announcements keep users informed about new features or updates, enhancing engagement. These features, combined with robust analytics, allow you to track user interactions and tailor experiences, ensuring trial users see the full value of your software.

Apty Key Features

In addition to its user onboarding strengths, Apty offers several other features that make it a valuable tool for your team:

• Guided Workflows: Create step-by-step processes that help users navigate complex software applications with ease.
• Onboarding Checklists: Provide users with a clear list of tasks to complete, ensuring they don't miss important steps during onboarding.
• In-App Announcements: Communicate important updates and feature releases directly within the application, keeping users informed and engaged.
• Robust Analytics: Gain insights into user behavior and interactions, allowing you to optimize onboarding processes and improve user engagement.

Apty Integrations

Integrations include Salesforce, Workday, ServiceNow, Microsoft Dynamics, Oracle, SAP, Slack, Zendesk, Jira, and Google Workspace.

Appcues delivers native-looking onboarding experiences designed to engage users, increase activations, and improve retention. Using the no-code builder, you can drag and drop images, change text, or adjust buttons. 

Segmenting and targeting users by persona, plan tier, lifecycle stage, or account owner is easy. You can track the impact of each onboarding flow, to better guide and support users. 

Appcues measures how flows impact key business metrics, so you can identify areas where improvements are needed. You can make adjustments and iterations to maximize the number of free-to-paid conversions. 

Appcues integrates with Salesforce, Marketo, HubSpot, Zendesk, Slack, Intercom, Mailchimp, Heap, Mixpanel, Amplitude, Google Analytics, Segment, and others. Plus, a paid plan through Zapier can unlock even more integration options. 

 Appcues costs from $249/month (billed annually) and offers a free trial for up to 50 onboarding “flows” and 10 tracked events. 

GuideCX is client onboarding software that turns the learning process into a series of tasks lists with status indicators for progress checking. Using the fundamentals of digital project management, GuideCX lets you build a customer onboarding workflow populated with learning materials that you set up yourself. You can white-label the system, so it’s all in line with your personal branding. 

Key features include time tracking, resource management, a reporting/analytics engine, collaboration tools, and a client portal (no login required!). You also get a mobile app, flexible user permissions settings, private internal communications channels, automated dependency logic, end date forecasts, a timeline view, and storage/attachment capabilities. 

GuideCX integrates natively with Salesforce, Hubspot, Gainsite, Slack, and Jira. You can unlock more integrations through Zapier, but this may require a paid plan.

GuideCX offers customized pricing upon request. They offer a free trial and a free demo.

WalkMe is a cloud-based interactive guidance platform that helps you manage customer experiences on your company website. Using automated tip balloons, the software drives customers to specific walkthroughs. You can play these automatically or allow the user to initiate them.

You can use segmentation to change the display based on a user's role, location, and language. You can also embed content into walkthroughs such as videos, articles, and more. Thanks to the analytics feature, you can track user interactions with the platform and modify the way they are guided through the site. 

WalkMe integrates with Salesforce, AWS, Segment, Gainsight, Google Analytics, Heap, Slack, Google Workspace, LiveAgent, Intercom, Livechat, Zendesk, and other apps. 

WalkMe costs from $2-3000/annually. It comes with a free demo.

Intercom is a sales, marketing, and support solution that helps businesses acquire, engage, and support customers. The software includes a bot-based algorithm, targeted emails, push and in-app messages, and an integrated helpdesk.

Intercom includes a product tour function designed to produce polished, engaging onboarding tutorials. Simple to use, this feature makes it possible for anyone to create an effective, engaging onboarding guide. 

For more complex apps, custom bots can be built. These automatically capture new users' intent, then send them on the appropriate tour directly from the bot conversation.

Intercom integrates with Stripe, Instagram, WhatsApp, Google Analytics, Segment, Heap, Outlook, Slack, Salesforce, and hundreds of other options. You can also access their robust API for additional DIY connections. 

Intercom costs from $74/month (billed annually) for small businesses and increases from there. You can try it for free for up to 14 days. 

Pendo personalized in-app guides help you create better product experiences with in-app web and mobile communication. Out-of-the-box user onboarding tours, product walkthroughs, and in-app support help optimize the user experience. 

The software includes a visual design studio for building targeted in-app guide campaigns across both desktop and mobile apps. You can deliver tooltips and best practice advice in-app, to increase user retention and reduce customer support inquiries.

Marketing teams can serve tailored messages to users, based on their behavior and segmentation. In addition, Pendo’s retroactive analytics help you determine when, where, and how to guide users to successful activation. 

Pendo integrates with apps like Slack, Zendesk, Confluence, Salesforce, Fivetran, Intercom, Segment, HubSpot, and Drift. Integrations are limited to paid plans. 

Pendo is free for up to 1000 monthly active users. You can contact them for paid plan pricing when you’re ready to expand. 

Plotline is an in-app engagement platform that can be used to create custom user onboarding flows in your product. Product tours and tutorials can be built to showcase different product verticals and features using in-app videos, tooltips, and animations. Personalized onboarding flows can be set up in the system by segmenting users based on real-time events and attributes of the user.

Plotline allows you to segment users, run tests, and communicate with your user base inside your app (mobile or web). It is also possible to collect user feedback on new product launches or the onboarding experience with the in-built in-app surveys feature.

Integrations include Snowflake, BigQuery, Redshift, Mixpanel, Slack, Clickhouse, Amplitude, Segment, Rudderstack, and OneSignal. Paid plans start from $499 per month, and a 21-day free trial is available.

Paid plans start from $499 per month, and a 21-day free trial is available.

Userflow assists your team in building customized in-app onboarding tours to convert more customers and increase customer retention. You can preview flows immediately inside your app, with no installation required. The software deploys a visual, intuitive interface that requires no technical skills. You can point and click or drag and drop to build product tours. 

The element selection algorithm identifies elements in your app based on simple text. You can easily preview and edit flows in draft mode before publishing them live. 

Userflow integrates with Amplitude, Heap, HubSpot, Mixpanel, Rudderstack, Segment, and more using a paid plan through Zapier.

Userflow costs from $20/month (billed annually) and comes with a 14-day free trial.

Intro.js is a user onboarding software built to increase the adoption of applications. Built with Javascript, it offers a lightweight library for creating detailed onboarding tours fast. Intro.js can be set up in just a few steps, with only two main files to install. It has no external dependencies, so it's never a drag on system resources. 

Despite its simplicity, Intro.js can be used to build advanced tutorials. Every step of the process can be customized to meet specific requirements. 

Using RESTful APIs, you can connect Intro.js to many tools you already use.

Intro.js starts at $9.99 (lifetime purchase) but also has a free, open-source version for personal and non-commercial sites.

Compass is a customer onboarding software designed to simplify the process of guiding your users through your digital ecosystem. With its AI-powered features, Compass ensures that both employees and customers can efficiently navigate, learn, and excel within your platform. 

Compass offers application walkthroughs, which provide step-by-step guidance for complex tasks. These interactive guides are invaluable for ensuring users consistently complete processes with minimal errors, reducing frustration and the need for extensive training.

Another reason I picked Compass is its AI-powered chat assistance. This feature leverages insights from your content—like walkthroughs and knowledge articles—to deliver instant and accurate support. This capability not only accelerates onboarding but also enhances user satisfaction by providing immediate solutions without needing human intervention.

Other features include the ability to create a knowledge base for both internal and external users. This ensures your team has access to comprehensive resources while offering self-help options to customers.

Hopscotch is a user onboarding software for building interactive product tours that educate users about your product and guide them to becoming long-term customers. It ensures that a user's first experience in the app is positive, guides them to new features, or resurfaces existing features that have not been seen. 

Using Hopscotch, you can show users a new tip each time they visit your app, notify them about new features, or inform them of scheduled app maintenance. They can click buttons and links or fill in form fields to progress through the guide. 

Conditional logic allows you to segment in-app messaging based on individual user activity, while tooltips highlight essential features within the app. You can customize the look and feel to match your brand. 

Hopscotch does not list integrations on their website. 

Hopscotch costs from $99/month 

Chameleon’s user onboarding software is designed to improve user retention by delivering personalized, non-intrusive in-app experiences. Though you can create traditional modals and product tours in Chameleon, their approach focuses on elements that blend into the product's interface instead of disrupting the user experience. For example, their inline “Embeddables” (embedded banners and cards) look like a native part of the software they appear in.

A standout feature of Chameleon is its flexibility in customization. This allows product teams to design onboarding flows, tooltips, and walkthroughs that align closely with their brand’s visual style and goals. This level of customization helps create a cohesive experience, making onboarding feel like an integral part of the product rather than an external layer.

Additionally, Chameleon offers robust analytics, allowing teams to track user behavior and refine onboarding flows based on actionable insights, which is critical for improving user retention.

Integrations include HubSpot, Salesforce, Heap, Mixpanel, Twilio Segment, Fivetran, Google Analytics, Intercom, Slack, Zapier, Zendesk, and Amplitude. You can create a free account to test out all of Chameleon’s features in a sandbox environment, or in your own product through a free trial. Paid plans start at $279/month.

Stonly is a knowledge management platform designed to enhance user onboarding and support processes. It empowers organizations to create interactive guides and articles, facilitating self-service for customers and improving support efficiency.

Why I Picked Stonly

I chose Stonly because of its ability to personalize knowledge for users. It offers tailored information that helps customers resolve issues on their own, which can significantly improve their onboarding experience. Additionally, Stonly's AI integration provides reliable assistance, enhancing the overall support experience for both users and agents.

Another reason for picking Stonly is its process automation feature. This simplifies complex procedures and reduces training time for support agents, making it a valuable tool for onboarding new users. By automating repetitive tasks, your team can focus on delivering a better experience to your customers right from the start.

Standout Features

Features include AI integration, which offers accurate responses and assists in ticket summarization and resolution suggestions. Stonly also provides extensive knowledge management tools, such as versioning and user analytics, to help manage information at scale. Additionally, the platform empowers customer self-service, leading to a significant reduction in support tickets and an increase in first-touch resolution rates.

Integrations

Integrations include Slack, Salesforce, Google Sheets, Harvestr, Google BigQuery, Jira Software Cloud, monday.com, Google Docs, Pipedrive, Discord, Microsoft Excel, and Gmail.