Os 10 melhores softwares de gestão de partes interessadas para 2026

Avaliações do melhor software de gestão de partes interessadas

1. 

   1

   StreamWork

   Best for approval workflows involving stakeholders

   • Free plan available
   • From $169/month (billed annually)

   Visit Website

   Customer Rating:4.7/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   StreamWork is an AI-enabled online proofing and creative approval platform that handles multi-stage approval routing, version tracking, time-stamped feedback, and external reviewer access.

   Who Is StreamWork Best For?

   StreamWork suits marketing teams and creative agencies that need to manage multi-stage content approvals with external stakeholders like clients, executives, or legal reviewers.

   Why I Picked StreamWork

   I picked StreamWork as one of the best because it handles the part of stakeholder management that tends to break down most: getting sign-off from people outside your team. I love that external reviewers, whether that's a client, legal, or a senior executive, can approve directly through a single link with no account required. Multi-stage routing lets you sequence approvals through legal, then brand, then leadership, and every decision gets a timestamped audit trail.

   StreamWork Key Features

   • Multi-stage approval routing: Build sequential approval workflows that move through distinct groups—like legal, brand, and leadership—one stage at a time.
   • Time-stamped, pinned comments: Reviewers can leave feedback anchored to a specific location on a file or exact frame in a video, keeping context intact.
   • Automated reminders and deadlines: StreamWork sends nudges to approvers automatically, so you're not manually following up to keep reviews on schedule.
   • One-click audit trail: Every version, comment, and approval decision is logged and accessible in a single click for governance and accountability purposes.

   StreamWork Integrations

   StreamWork lists seven integrations, including Adobe Creative Cloud, Slack, monday.com, Asana, Dropbox, Figma, and Box. It also offers an API and webhooks for custom integrations.

   Pros and Cons

   Pros:

   • Multi-stage routing records approval decisions
   • Pinned comments preserve review context
   • External stakeholders approve without accounts

   Cons:

   • Creative reviews replace relationship tracking
   • No stakeholder mapping or contact database
   Learn more about StreamWork:

   • Check out StreamWork on their website
2. 

   2

   Simply Stakeholders

   Best for infrastructure and government engagement teams

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

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   Simply Stakeholders is a stakeholder relationship management platform designed for complex, long-term engagement programs, offering multi-dimensional stakeholder mapping, interaction tracking, sentiment analysis, and AI-generated reporting.

   Who Is Simply Stakeholders Best For?

   Simply Stakeholders is a strong fit for community engagement officers, communications teams, and program managers working in infrastructure, energy, and government sectors.

   Why I Picked Simply Stakeholders

   I've included Simply Stakeholders in my top picks because it's purpose-built for the long-term, relationship-heavy engagement programs common in infrastructure and government work. I particularly like its multi-dimensional stakeholder mapping, which lets you score each stakeholder across influence, interest, impact, criticality, and position simultaneously. Its AI-driven sentiment analysis also updates based on logged interactions, so your team can spot shifting opposition before it becomes a problem on a major project.

   Simply Stakeholders Key Features

   • Outlook and Gmail plugins: Save emails, meetings, and contact details directly into the platform from your inbox without switching tools.
   • Grievance management module: Log, track, and resolve community grievances in a dedicated add-on module built for public-facing engagement programs.
   • Role-based access controls: Restrict access to confidential contacts and interactions so only the right team members can view or engage sensitive stakeholder records.
   • Mobile app: Access stakeholder records, log interactions, and manage tasks on the go via Android and iOS apps.

   Simply Stakeholders Integrations

   Simply Stakeholders offers Outlook and Gmail plugins, plus an API for custom integrations. It also supports Zapier.

   Pros and Cons

   Pros:

   • Role controls protect confidential stakeholder records
   • AI summarizes interactions and tracks sentiment
   • Maps stakeholders across five dimensions

   Cons:

   • Limited fit for product management teams
   • Large contact imports require upfront setup
   Learn more about Simply Stakeholders:

   • Check out Simply Stakeholders on their website
3. 

   3

   Darzin Software

   Best for property and GIS-linked stakeholder tracking

   • Free trial available and free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

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   Darzin is a stakeholder management platform purpose-built for public consultation and engagement teams, combining stakeholder mapping, multi-channel interaction tracking, AI sentiment analysis, issue management, and cross-project reporting.

   Who Is Darzin Best For?

   Darzin is a strong fit for public consultation and community engagement teams in government who need to manage stakeholder relationships across complex, multi-project environments.

   Why I Picked Darzin Software

   I picked Darzin as one of the best because it's genuinely built like a CRM, but wired specifically for stakeholder relationships rather than sales pipelines. I love that it maps stakeholders by influence, interest, and impact, while also linking affected properties to a GIS map so you can see exactly who raised which issues and where. AI sentiment analysis runs across text-heavy feedback, surfacing common themes and points of disagreement without manual review.

   Darzin Software Key Features

   • Outlook and Gmail plugins: Email plugins automatically log emails to the correct stakeholder record and create a new contact if one doesn't exist.
   • Cross-project reporting: You can run automated reports across multiple projects or your entire organization from a single view.
   • Survey creation and publishing: You can build and publish surveys directly in the platform, with responses matched to stakeholder records automatically.
   • Mobile field apps: iOS and Android apps let you capture notes and interactions while working on-site or in the field.

   Darzin Software Integrations

   Darzin connects with Outlook and Gmail through plugins. Native integrations and API availability aren’t clearly documented.

   Pros and Cons

   Pros:

   • Centralized interaction history spans engagement channels
   • AI sentiment analysis surfaces feedback themes
   • GIS links issues to affected properties

   Cons:

   • Limited public review evidence
   • No roadmap or backlog workflows
   Learn more about Darzin Software:

   • Check out Darzin Software on their website
4. 

   4

   Social Pinpoint

   Best for community and public engagement tracking

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Social Pinpoint is a stakeholder engagement platform that combines a stakeholder relationship management system, community engagement tools, interaction tracking, and AI-driven sentiment analysis and reporting.

   Who Is Social Pinpoint Best For?

   Social Pinpoint suits teams in government, infrastructure, and utilities that need to manage public consultation and community engagement across large-scale projects.

   Why I Picked Social Pinpoint

   I picked Social Pinpoint as one of the best because no other tool on this list combines a full community engagement toolkit with a stakeholder relationship management system in one platform. I love that it captures every interaction across email, SMS, calls, and webforms, then links them directly to stakeholder records and projects. Its AI-driven sentiment tagging flags negative responses in real time, so I can spot rising community opposition before it escalates.

   Social Pinpoint Key Features

   • Outlook add-in: Saves emails from Outlook directly into stakeholder records, keeping your interaction history complete without manual entry.
   • GIS-based map layers: Visualizes stakeholder concentrations as icons, heatmaps, or clusters on a custom base map to identify geographic hot spots for specific issues.
   • 40+ community engagement tools: Includes social maps, quick polls, participatory budgeting, idea walls, forums, and Q&A tools for structured public consultation.
   • Cross-project reporting: Compares engagement activity, sentiment, and themes across multiple projects, programs, regions, and time periods in one dashboard.

   Social Pinpoint Integrations

   Documented integrations include Microsoft Outlook, Social Point, and its stakeholder management module. Social Pinpoint also offers an open REST API for CRM, GIS, and document management connections, plus SAML SSO with Microsoft Entra ID and Okta.

   Pros and Cons

   Pros:

   • Supports audits with detailed interaction histories
   • Maps geographic engagement hotspots and sentiment
   • Links community feedback to stakeholder records

   Cons:

   • Targets consultation teams over product managers
   • Lacks influence-interest stakeholder mapping
   Learn more about Social Pinpoint:

   • Check out Social Pinpoint on their website
5. 

   5

   Jambo

   Best for engagement and consultation teams

   • No Free Trial
   • From $995/user/month

   Visit Website

   

   Jambo is a stakeholder relationship management (SRM) platform built for engagement and consultation teams, offering interaction tracking, issue and grievance logging, sentiment analysis, geospatial mapping, and compliance reporting.

   Who Is Jambo Best For?

   Jambo is a strong fit for government, energy, and infrastructure teams that manage community and regulatory engagement across multiple projects.

   Why I Picked Jambo

   I picked Jambo as one of the best because it's purpose-built for engagement and consultation teams in a way that generic CRMs simply aren't. I love how it ties interaction logging directly to issues and grievances, so when a community concern escalates, your full communication history is already attached. Its AI Sentiment scoring also updates automatically from interaction records, giving you a real-time read on stakeholder mood across a project without manual tagging.

   Jambo Key Features

   • Outlook add-in: A free Microsoft Outlook add-in logs emails and meetings directly into Jambo and creates contact records automatically.
   • Visual risk matrix: Issues and grievances are ranked by impact and urgency on a visual matrix, giving your team a clear view of escalating concerns.
   • Global View dashboard: Combines data across all your projects into a single view, with the ability to split by project, sub-project, or program.
   • Geospatial mapping: A built-in Esri map viewer displays engagement locations and hotspots, with an optional add-on for ArcGIS Pro integration and project boundary layers.

   Jambo Integrations

   Jambo has documented integrations with Microsoft Outlook and Esri ArcGIS Pro. Enterprise and higher plans include a public API and Zapier.

   Pros and Cons

   Pros:

   • Supports compliance-focused reporting workflows
   • Links grievances with engagement records
   • Centralizes stakeholder communication histories

   Cons:

   • Campaign coordination tools remain unreleased
   • No influence-interest stakeholder mapping
   Learn more about Jambo:

   • Check out Jambo on their website
6. 

   6

   Smartsheet

   Best for building stakeholder plans around projects

   • 30-day free trial + demo available
   • From $9/user/month (billed annually)

   Visit Website

   Customer Rating:4.4/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Smartsheet is a spreadsheet-based work management platform that supports stakeholder tracking through customizable registers, engagement plan templates, Gantt and calendar views, automated reminders, and reporting dashboards.

   Who Is Smartsheet Best For?

   Smartsheet is a strong fit for project-driven teams that want to manage stakeholder registers, engagement plans, and communication logs in the same place they run their projects.

   Why I Picked Smartsheet

   I picked Smartsheet as one of the best because it's the only tool on this list that lets you manage stakeholder plans directly inside your project work. I love that free engagement plan templates come with built-in Gantt and calendar views, so you can plot outreach tasks on the same timeline as your deliverables. Unlimited free Contributors and Guests mean external stakeholders can be part of the plan without adding to your seat count.

   Smartsheet Key Features

   • Stakeholder register builder: Create custom stakeholder logs with dropdown columns, conditional formatting, and row-level comments, attachments, and activity history.
   • Automated reminders and alerts: Set up rule-based automations to trigger outreach reminders, approval requests, and status alerts across your team.
   • Reporting dashboards: Build unlimited reports and dashboards across all plans to visualize stakeholder activity and share progress with leadership.
   • Dynamic View: Control exactly which rows and columns external stakeholders can see or edit, giving you scoped, secure access without extra licensing costs.

   Smartsheet Integrations

   Smartsheet offers nearly 100 integrations, including Microsoft 365, Google Workspace, Slack, Power BI, Tableau, HubSpot, Microsoft Dynamics 365, and Jira through a connector add-on.

   Pros and Cons

   Pros:

   • External participants can contribute without full access
   • Flexible registers support custom engagement workflows
   • Stakeholder plans share project timelines

   Cons:

   • Users report dated, changing interface experiences
   • Stakeholder mapping requires manual setup
   Learn more about Smartsheet:

   • Check out Smartsheet on their website
7. 

   7

   Borealis

   Best for field-based community engagement teams

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Borealis is a stakeholder engagement platform built for field-based and community relations teams, combining GIS mapping, interaction tracking, engagement planning, grievance management, and AI-powered reporting in one place.

   Who Is Borealis Best For?

   Borealis is a strong fit for community relations and public engagement teams working in regulated, land-based industries like energy, mining, and utilities.

   Why I Picked Borealis

   Borealis earns its spot on my shortlist because it's purpose-built for community relations teams doing real field work, not just desk-based stakeholder tracking. I love that its built-in GIS and ArcGIS mapping links stakeholders directly to physical assets and locations, which matters when your team is managing land-based projects across multiple sites. The offline mobile app means field staff can log interactions and grievances on-site without waiting for connectivity.

   Borealis Key Features

   • AI-powered report drafting: Borealis automatically generates draft reports from your logged project data, pulling in relevant interactions, issues, and stakeholder details.
   • "Ask AI" query tool: You can ask direct questions about your project data in plain language, and the AI returns answers with cited sources from within Borealis.
   • Grievance and contribution portals: Built-in online portals let community members submit complaints, donation requests, or concerns directly into the platform for your team to manage.
   • Power BI API connection: Borealis connects to Power BI via API, letting you pull engagement and reporting data into your existing analytics environment.

   Borealis Integrations

   Borealis offers built-in integrations with Outlook, Gmail, Mailchimp, ArcGIS, and the U.S. Government Officials Database. Its API connects with Power BI, CRM, project management tools, and other corporate systems.

   Pros and Cons

   Pros:

   • AI drafts reports from logged engagement data
   • Offline mobile logging supports field visits
   • GIS maps stakeholders to physical assets

   Cons:

   • Online engagement options remain relatively limited
   • Configuration can complicate initial onboarding
   Learn more about Borealis:

   • Check out Borealis on their website
8. 

   8

   Arpedio

   Best for sales team stakeholder mapping in Salesforce

   • Free demo available
   • Pricing upon request

   Visit Website

   

   Arpedio is a Salesforce-native account-based selling platform that combines AI-powered stakeholder mapping, relationship scoring, interaction tracking, and account planning tools for enterprise sales teams.

   Who Is Arpedio Best For?

   Arpedio is built for enterprise sales teams—strategic account managers, key account managers, and RevOps leaders—who run complex B2B deals entirely inside Salesforce.

   Why I Picked Arpedio

   Arpedio earns its spot on my shortlist because it's the only stakeholder mapping tool I've found that's built entirely inside Salesforce rather than bolted onto it. For sales teams running complex B2B deals, that means AI-generated org charts built from existing contact and activity data, with no manual diagramming required. I also like the relationship matrix, which scores each stakeholder on access, influence, and support level, so reps can immediately see who's a champion and who's a blocker.

   Arpedio Key Features

   • Sentiment agent: Tracks whether individual stakeholder relationships are warming, cooling, or stalled based on activity data, and surfaces coaching prompts for reps.
   • Account plan records: Structured Salesforce records that include an executive summary, SWOT analysis, success criteria, and milestones tied to specific stakeholders.
   • Activity history continuity: Logs emails, calls, meetings, and notes to contact records so the full relationship history carries over when reps change.
   • White-space analysis matrix: Maps your Salesforce product catalogue against account dimensions like regions and business units to surface revenue gaps.

   Arpedio Integrations

   Arpedio runs natively in Salesforce Lightning and integrates with Einstein Activity Capture, Salesforce Inbox, and Outreach for activity data. It also supports custom activity connectors, but no native Jira, Slack, Asana, or product-tool integrations are documented.

   Pros and Cons

   Pros:

   • Sentiment signals flag cooling relationships early
   • Relationship history survives account team changes
   • AI-built org charts reduce manual mapping

   Cons:

   • No classic influence-interest grid
   • Sales focus excludes project stakeholder workflows
   Learn more about Arpedio:

   • Check out Arpedio on their website
9. 

   9

   DemandFarm

   Best for sales account stakeholder mapping

   • Free demo available
   • Pricing upon request

   Visit Website

   

   DemandFarm is a B2B key account management platform that combines relationship mapping, AI-driven sentiment analysis, interaction tracking, and deal risk assessment for sales teams managing complex customer accounts.

   Who Is DemandFarm Best For?

   DemandFarm is a strong fit for B2B sales teams managing strategic accounts with complex, multi-contact buying committees.

   Why I Picked DemandFarm

   DemandFarm earns its spot on my shortlist because of how well it handles B2B account relationship mapping. I love that its Relationship Maps auto-generate from CRM contacts and let you layer on power and affinity scores for each person in a buying committee. The Kampanion AI goes further, flagging silent influencers and cold decision makers before they become deal risks. That level of contact-level intelligence is rare in a sales account tool.

   DemandFarm Key Features

   • Automated risk surveillance: Monitors account health and flags relationship cracks, slow-moving objectives, and at-risk contacts before they threaten deals.
   • Engagement analytics: Tracks how frequently and meaningfully your team engages each contact, so you can prioritize outreach where it matters most.
   • White Space Planner: Identifies untapped revenue opportunities within existing accounts by mapping where growth potential remains uncovered.
   • CRM-mirrored permissions: Syncs access controls directly with your CRM so users only see the account data they're already authorized to view.

   DemandFarm Integrations

   DemandFarm integrations include Salesforce, HubSpot, Microsoft Dynamics, Microsoft Teams, Outlook, Gmail Calendar, Slack, and Gong. No public API documentation is listed for custom integrations.

   Pros and Cons

   Pros:

   • Mirrors CRM permissions across account teams
   • Flags silent influencers before deals stall
   • Maps buying committees with power scores

   Cons:

   • Offers no roadmap or consultation planning
   • Focuses on sales accounts, not general stakeholders
   Learn more about DemandFarm:

   • Check out DemandFarm on their website
10. 

    10

    Tractivity

    Best for large-scale public engagement audit trails

    • Not available
    • From £9,495/year (billed annually)

    Visit Website

    

    Tractivity is a stakeholder engagement platform built for public-sector and regulated industries, offering contact management, multi-channel outreach, issue logging, sentiment tracking, and configurable reporting across large-scale engagement programmes.

    Who Is Tractivity Best For?

    Tractivity is a strong fit for public engagement and communications teams in regulated industries like energy, water, and infrastructure.

    Why I Picked Tractivity

    Tractivity earns its spot on my shortlist because it's built from the ground up for public and regulatory engagement, not adapted from a generic CRM. I'm particularly impressed by its issue logging at scale: EDF used it to log around 30,000 issues across Hinkley Point C and Sizewell C, which tells you a lot about what it can handle. Commitment tracking is another standout, letting teams log every promise made during a consultation with an owner, deadline, and live status tied directly to each stakeholder record.

    Tractivity Key Features

    • Outlook add-in and email capture: Log emails directly to stakeholder records from Outlook, with AI scanning shared mailboxes to pick up new contacts automatically.
    • Unlimited surveys and newsletters: Run branded surveys, email campaigns, and newsletters with no send or volume caps included in the base subscription.
    • Event management: Plan and manage workshops, seminars, and Q&A sessions, including attendee registration and outcome tracking, all linked to stakeholder records.
    • 150+ configurable reports: Export stakeholder engagement data as PDFs, Excel files, or CSVs, with scheduled email delivery and real-time KPI dashboards.

    Tractivity Integrations

    Tractivity offers integrations with Microsoft Outlook, Microsoft Teams, Power BI, Dotdigital, Mapolitical, Google Maps, Google Places, and Royal Mail address validation. It also provides a public API, bulk import, and Zapier connectivity.

    Pros and Cons

    Pros:

    • Produces audit-ready reports for leadership
    • Tracks issues, commitments, and sentiment together
    • Built for regulated public engagement programmes

    Cons:

    • Suits public engagement more than product teams
    • Offers limited structured risk scoring
    Learn more about Tractivity:

    • Check out Tractivity on their website