Recensione ClickUp: Vantaggi, Svantaggi, Funzionalità e Prezzi
ClickUp si distingue per la sua profonda personalizzazione e l'approccio tutto-in-uno, ma le sue numerose funzionalità possono confondere i nuovi utenti che cercano uno strumento di gestione dei progetti più semplice.
Recensiamo gli strumenti in modo indipendente e le commissioni aiutano a finanziare i nostri test. Consulta la nostra politica sulla trasparenza, la nostra metodologia oppure suggerisci uno strumento.
ClickUp is a product management tool that brings tasks, docs, goals, whiteboards, and time tracking into a single workspace. I'd consider it if your team needs to manage the full product lifecycle without juggling multiple tools. It's worth choosing over something like Asana if you want more built-in flexibility—ClickUp's highly customizable views and native docs mean you can consolidate more of your workflow in one place, rather than patching things together with integrations.
ClickUp Evaluation Summary

4.6/5
- From $7/user/month (billed annually)
- Free plan + free demo available
Perché fidarsi dei nostri consigli sui software
6,700+
Reviews
20
Industry experts
16+
Evaluation factors
14
Years
Il nostro team testa e recensisce software dal 2012. In quanto product manager noi stessi, sappiamo quanto sia difficile — e importante — scegliere il software giusto.
Per questa guida, abbiamo valutato gli strumenti attraverso test pratici e ricerche indipendenti, assegnando un punteggio agli strumenti in base ai nostri criteri di selezione.
Le nostre recensioni riflettono il nostro giudizio editoriale umano, non un discorso di vendita.
Revisori esperti:
- Andrew LumbySenior TPM
- Cristiano ValimSenior UI/UX Lead
ClickUp Overview
When judging ClickUp as a product management tool, its flexible task views, automation, and built-in docs set it apart for teams needing customization. Pricing is competitive, especially for growing teams, and integrations cover most SaaS stacks. However, onboarding can be complex due to the sheer volume of features, and the interface may feel crowded.
ClickUp excels for teams that want to tailor workflows and manage everything in one place, but those seeking simplicity may find the learning curve steep.
Pros
- Automation and templates reduce repetitive project setup work.
- Built-in docs and whiteboards enable real-time team collaboration.
- Custom task views support agile, kanban, and list workflows.
Cons
- Interface can feel cluttered with too many options.
- Advanced reporting features require higher-tier plans.
- Mobile app performance lags behind the desktop version.
Is ClickUp Right For Your Needs?
Who Would be a Good Fit for ClickUp?
ClickUp is best suited for teams and organizations that need to manage complex projects, coordinate across departments, and customize workflows to fit unique processes. Its flexible task views, built-in docs, and automation tools make it a strong choice for industries and roles that require collaboration, transparency, and adaptability. Teams that handle multiple projects, frequent changes, or cross-functional work will find ClickUp’s features especially valuable.
- Remote-FirstCompanies ClickUp’s real-time collaboration, chat, and docs keep distributed teams aligned and informed.
- Creative AgenciesBuilt-in whiteboards and proofing tools help manage client feedback and creative asset reviews.
- Marketing DepartmentsCampaign planning, content calendars, and approval workflows are easy to manage with ClickUp’s templates and automation.
- Software Development TeamsClickUp’s agile boards, sprint management, and GitHub integration support iterative development and backlog tracking.
- Product Management TeamsCustom fields, roadmaps, and goal tracking help product managers prioritize and communicate progress.
- Mid-Sized SaaSCompanies Scalable permissions, reporting, and integrations support growing teams with evolving needs.
Who Would be a Bad Fit for ClickUp?
ClickUp may not be ideal for organizations that need a lightweight, narrowly focused tool or have limited resources for onboarding and training. Teams with simple project needs or those that rely on highly specialized industry tools may find ClickUp’s extensive feature set unnecessary or overwhelming.
- Manufacturing OperationsIndustry-specific production tracking and compliance features are missing from ClickUp’s core offering.
- FreelancersSolo users may find ClickUp’s depth unnecessary for managing simple projects.
- Healthcare ProvidersClickUp does not offer HIPAA compliance or healthcare-specific workflow templates.
- Legal PracticesLack of specialized legal case management features limits suitability for law firms.
- Construction Field CrewsMobile app limitations and interface complexity hinder on-site task tracking.
- Small Retail ShopsClickUp’s advanced features and setup complexity exceed the needs of basic inventory or scheduling.
Come Testiamo e Valutiamo gli Strumenti
Abbiamo passato anni a costruire, perfezionare e migliorare il nostro sistema di test e valutazione del software. Il nostro metodo è stato progettato per cogliere le sfumature della selezione del software e ciò che rende efficace uno strumento, concentrandosi sugli aspetti critici del processo decisionale. Qui sotto puoi vedere esattamente come funzionano i nostri test e la nostra valutazione suddivisa in sette criteri. Questo ci consente di offrire una valutazione imparziale del software sulla base delle funzionalità principali, delle caratteristiche distintive, della facilità d’uso, dell’onboarding, dell’assistenza clienti, delle integrazioni, delle recensioni dei clienti e del rapporto qualità/prezzo.
Funzionalità Principali (25% del punteggio finale)
Il punto di partenza della nostra valutazione sono sempre le funzionalità principali dello strumento. Possiede le funzioni di base che un utente si aspetterebbe di trovare? Alcune di queste sono riservate ai piani tariffari più alti? Ci aspettiamo che uno strumento rispetti almeno le funzionalità di base dei competitors.
Caratteristiche Distintive (25% del punteggio finale)
Successivamente, valutiamo le caratteristiche distintive e non comuni che vanno oltre le funzioni di base normalmente riscontrate in strumenti simili. Un punteggio alto indica funzionalità specializzate o uniche che rendono il prodotto più rapido, efficiente o forniscono un valore aggiunto all’utente. Valutiamo anche la facilità con cui si possono integrare altri strumenti solitamente presenti nella stack tecnologica, ampliando così funzionalità e utilità del software. Gli strumenti che offrono molte integrazioni native, collegamenti di terze parti e accesso API per integrazioni personalizzate ottengono i punteggi migliori.
Facilità d’Uso (10% del punteggio finale)
Consideriamo quanto sia rapido e semplice eseguire le attività definite dalle funzionalità principali tramite lo strumento. Il software con il punteggio più alto è ben progettato, intuitivo da usare, offre app per dispositivi mobili, modelli preimpostati e semplifica anche le attività più complesse.
Onboarding (10% del punteggio finale)
Sappiamo quanto sia importante una rapida adozione da parte del team, quindi valutiamo quanto sia facile imparare ad usare lo strumento con una formazione minima. Valutiamo la velocità con cui un membro del team può configurarsi e iniziare a utilizzare lo strumento senza esperienza. Le soluzioni con punteggio più alto richiedono poco o nessun supporto.
Assistenza Clienti (10% del punteggio finale)
Osserviamo quanto sia facile e veloce ottenere supporto tramite telefono, chat dal vivo o knowledge base. Gli strumenti che offrono supporto in tempo reale ottengono punteggi più alti, mentre i chatbot ricevono i punteggi peggiori.
Recensioni Clienti (10% del punteggio finale)
Oltre ai nostri test e valutazioni, consideriamo il net promoter score di clienti attuali e passati. Valutiamo la probabilità che scelgano nuovamente lo strumento in base alle funzionalità principali. Un software con punteggio elevato riflette un net promoter score alto.
Rapporto Qualità/Prezzo (10% del punteggio finale)
Infine, considerando tutti gli altri criteri, confrontiamo il prezzo medio dei piani base con le funzionalità principali, esaminando il valore degli altri criteri di valutazione. Il software che offre di più, a meno, otterrà un punteggio maggiore.
Core Features
Custom Task Views
Switch between list, board, calendar, and Gantt views to match your workflow. This flexibility lets teams visualize projects in the way that suits them best.
Built-In Docs
Create, edit, and share documents directly within ClickUp for project wikis, meeting notes, or requirements. Docs link to tasks, keeping information and action items connected.
Automation
Set up rules to automate repetitive actions like assigning tasks, updating statuses, or sending notifications. This reduces manual work and helps teams maintain consistency.
Goals and Milestones
Track progress toward objectives with measurable targets and visual dashboards. Teams can break down goals into smaller tasks and monitor completion in real time.
Whiteboards
Collaborate visually with digital whiteboards for brainstorming, mapping workflows, or planning sprints. Teams can turn whiteboard items into actionable tasks instantly.
Time Tracking
Log time spent on tasks directly in ClickUp, with built-in timers and manual entry. This helps teams monitor productivity and allocate resources accurately.

Standout Features
Customizable Hierarchy
ClickUp lets you build a workspace structure with spaces, folders, and lists tailored to your team’s organization. This granular hierarchy supports complex project portfolios and makes it easy to manage permissions and visibility.
Advanced Permission Controls
Set detailed access levels for users, guests, and teams at every workspace layer. This allows organizations to protect sensitive information while enabling collaboration across departments or with external partners.

Ease of Use
ClickUp offers extensive customization and feature depth, but this can make the interface feel crowded and navigation less intuitive for new users. Many users report that onboarding takes time, especially when configuring custom workflows or permissions.
However, once set up, teams appreciate the ability to tailor views and automate processes, which offsets the initial complexity. ClickUp’s help resources and templates help ease the transition, but expect a learning period before teams reach full productivity.

Onboarding
ClickUp’s onboarding experience is thorough but can feel overwhelming due to the platform’s extensive features and customization options. New users benefit from interactive guides, video tutorials, and a detailed help center, which many reviewers find helpful for navigating setup. However, teams often mention that configuring spaces, permissions, and automations takes time before realizing full value. Live chat and community forums provide additional support, but expect a steeper initial learning curve compared to simpler tools.

Customer Support
ClickUp offers multiple support channels, including live chat, email, a help center, and an active community forum. Many users praise the responsiveness of live chat, especially on paid plans, but some report slower response times during peak hours. The help center is detailed and regularly updated, which helps users troubleshoot independently. However, complex issues or advanced feature questions may require follow-up, so support quality can vary depending on the inquiry’s complexity.

Integrations
ClickUp integrates with Slack, Google Drive, GitHub, Zoom, Microsoft Teams, Dropbox, Outlook, Zapier, HubSpot, and Figma, among others.
ClickUp also offers a public API and connects with third-party integration tools for expanded automation and connectivity.

Value for Money
ClickUp offers strong value, with a generous free plan and feature-rich paid tiers that scale for different team sizes and needs. Users appreciate the flexibility to access advanced features like automation, reporting, and permissions without steep price jumps.
- Free Forever: Great for individuals or casual users who want core task management and basic collaboration tools without spending anything.
- Unlimited: Ideal for small teams that need unlimited storage, more integrations, and expanded collaboration flexibility.
- Business: Built for mid-sized teams that want richer visuals, advanced reporting, private whiteboards, and stronger workflow controls.
- Enterprise: Designed for large organizations with advanced security, custom roles, branding options, and full admin control.

ClickUp Specs
- API: Yes
- Batch Permissions & Access: Yes
- Budgeting: No
- Calendar Management: Yes
- Collaboration Support: Yes
- Contact Management: No
- Contact Sharing: No
- Customer Management: Yes
- Dashboard: Yes
- Dashboards: No
- Data Export: Yes
- Data Import: Yes
- Data Visualization: Yes
- Dependency Tracking: No
- Document Sharing: No
- Expense Tracking: No
- External Integrations: Yes
- File Sharing: Yes
- Gantt Charts: Yes
- Kanban Boards: Yes
- Multi-User: Yes
- Notifications: Yes
- Project Management: Yes
- Resource Management: Yes
- Scheduling: Yes
- Task Scheduling/Tracking: Yes
- Third-Party Plugins/Add-Ons: Yes
- Time Management: Yes
- Travel Management: No
- Workflow Management: Yes
ClickUp FAQs
ClickUp Company Overview & History
ClickUp is a productivity and project management software company headquartered in San Diego, California, with additional presence in the United States, Canada, Ireland, the United Kingdom, and Australia. Founded in 2017, ClickUp has grown rapidly and now serves millions of teams worldwide, including notable clients like Finastra and Hawke Media.
The company is known for its strong work culture, focus on maximizing human productivity, and commitment to converging software, AI, and human collaboration. As of September 2025, ClickUp reached $300 million in annual recurring revenue (ARR).
ClickUp Major Milestones
- 2017: ClickUp founded and beta released.
- 2019: Released ClickUp 2.0 and moved headquarters to San Diego.
- 2020: Raised Series A and Series B funding.
- 2021: Raised Series C funding.
- 2022: Featured in the Forbes Cloud 100.
- 2023: Released ClickUp 3.0.
- 2024: Launched ClickUp Brain and ClickUp Chat.
- 2025: Reached $300M ARR, released Brain MAX, ClickUp 4.0, and Super Agents.

